Legal

Privacy Policy

Last updated: April 2, 2026

1. Information We Collect

When you use Flex Trading Cards, we collect the following information to fulfill your orders and improve our services:

• Contact information: name and email address provided at checkout.
• Order data: template selections, uploaded photos, logos, and text you enter in the card builder.
• Payment information: processed securely by Stripe. We never store your full card number, CVV, or billing details on our servers.
• Usage data: pages visited, browser type, and device information collected automatically to improve site performance.

2. How We Use Your Information

• To process and fulfill your card orders.
• To send order status updates and delivery notifications via email.
• To respond to support requests submitted through our contact form.
• To improve our website, templates, and overall service.

3. Photo and Media Uploads

Photos and logos you upload are used solely to produce your custom trading cards. Uploaded media is stored securely and is not shared with third parties, sold, or used for marketing purposes without your explicit consent.

4. Third-Party Services

We use the following third-party services to operate:

• Stripe: payment processing. See Stripe's Privacy Policy.
• Vercel: website hosting and delivery.
• Cloudflare: bot protection and security.

We do not sell your personal information to any third party.

5. Cookies

We use essential cookies to maintain your session and cart state. We do not use advertising or tracking cookies. Third-party services (Stripe, Cloudflare) may set their own cookies as described in their respective privacy policies.

6. Data Retention

Order data and uploaded media are retained for the duration needed to fulfill your order and provide customer support. You may request deletion of your data at any time by contacting us at info@flextradingcards.com.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of marketing communications at any time.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure file uploads, rate limiting, and bot protection to safeguard your information.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

Questions about this policy? Contact us at info@flextradingcards.com.